• Ky Ellison

Porter's Coronavirus (COVID-19) Policies & Procedures (Updated March 9, 2021)

Dear Porter's Customers,


Our top priority is the health and safety of our Team Members, customers, and the communities that we serve each day.


Although the Governor’s mask mandate is coming to an end, we will continue to encourage our customers to wear a face covering while shopping at our stores. Additionally, we will require all Team Members and vendors to wear a face covering while at work. We know that it takes everyone doing their part to socially distance and wear face coverings to slow the spread of Coronavirus (COVID-19).


We do not take for granted the trust you place in us to ensure a safe and clean environment to purchase groceries for you and your loved ones. Since we became aware of the pandemic, we have closely followed or exceeded the recommended safety and sanitization procedures outlined by the Centers for Disease Control and Prevention (CDC) and local and state governments' requirements.

We have adapted our policies and procedures to serve our goal of safety, including:

  • Consistently sanitizing high-traffic areas such as PIN pads, registers, and counters.

  • Providing customers with hand sanitizer upon entrance to our stores.

  • Sanitizing every shopping cart after each customer has finished their shopping experience.

  • Promoting social distancing through signage and markings throughout the store.

  • Encouraging customers to send only one member of their family, when possible, to shop for their groceries.

  • Implementing Senior Hour, an hour at the start of each day, which allows customers whom the CDC has listed as higher risk time to shop and get their grocery needs before other customers.

Any customer placed in quarantine by local or state government health officials due to the pandemic may reach out to their local Porter’s store. Our Team will work with them to take their grocery order and deliver it to their home, with no shopping/delivery fee.


We remain hopeful for continued progress in the fight against Coronavirus (COVID-19), and we appreciate your understanding and support in doing your part to slow the spread.

Sincerely,


The Porter’s Team




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